A network error on Plenty of Fish usually points at the app or at your connection, so the first two fixes are the ones its own app FAQ gives. Install the most recent version from the App Store or Google Play, and make sure your phone is connected to your network or wifi. If the error only appears when you send a message, the rules about sending messages are the next place to look.
Update the app first
Plenty of Fish's FAQ says that when the app has problems, you should first make sure you have the most recent version from the App Store or Google Play.
Open the store, search for Plenty of Fish, and see whether it offers an update. If an update is waiting, install it, close the app completely and open it again.
This is the cheapest fix, so do it before you spend time on anything else.
Check the connection itself
The same FAQ says to make sure your device is connected to your network or wifi.
Do not trust the bars on the screen. Open another app or a website and see whether it loads. If it does not, the problem is your connection, and no change to Plenty of Fish will help. Switch between wifi and mobile data to see whether one works better, and walk closer to the router if you are far from it.
If other apps load fine and only this one complains, that tells you the problem is narrower, and the next steps matter more.
If the problem is getting in
Sometimes an error appears when you try to log in. Plenty of Fish says to check that your username and password are right, and to tap the question mark icon, which lets the app help you get logged in.
Typing a password wrong on a phone keyboard is easy to do, so read what you typed before you blame the app. When it still fails, use the question mark and follow the steps it gives you.
If it only fails when you send a message
Here the FAQ describes a different kind of block. Messages may not send if you send too many similar or copy and pasted messages, or if you use flagged words. In that case Plenty of Fish says to wait 24 hours and try again.
Two more reasons are on its list. A message will not go through if the woman has messaging restrictions that stop you from contacting her. And it will not go through if you do not meet the age restrictions.
None of these is a connection fault, so if the app shows you only a generic error, it is worth isolating which one you are in. If everything else loads and only sending fails, think about what you sent. Had you pasted the same line to several women in a row? Did the message contain anything that could count as a flagged word?
What this says about how you write
a dating coach describes sites that would suspend an account, and eventually ban it, for sending the exact same message again and again. He still treats a formula as one of the best hacks in online dating. His version is a handful of openers matched to types of women, each one fitted to something she wrote.
That is also what gets replies. A message that mentions one real detail from her page reads as written for her. A pasted line reads as sent to a list, and it is the kind of message an app is built to stop.
How to use the wait
If you hit the 24-hour wait, do not look for a way around it. Use the time on the parts that raise your results anyway. Look at your photos and cut the weakest one, because women judge you by your worst. Rewrite your bio to say one specific thing. Draft three openers that you can fit to different women.
When the wait ends, send fewer messages and send better ones. Ten messages that each mention something real do more than forty copies of the same line, and they keep your account in good standing.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.