Refund Policy

This Refund Policy applies to every paid product Cold Approach offers: the article subscription, individual courses, the App Review subscription, coaching bootcamps, immersion programs, and private coaching. By completing a purchase, you agree to the terms below. Read the policy before paying. We apply these terms consistently to every purchase.

Every purchase is non-refundable except where this policy expressly says otherwise, or where a non-waivable consumer-protection law in your jurisdiction requires otherwise. Once payment is processed, your purchase is final.

The Cold Approach article subscription bills monthly or annually. You can cancel at any time from your account settings. Cancellation stops the next renewal. It does not refund the current period, and you keep access through the end of the billing cycle you already paid for.

• No proration.We don’t prorate refunds for unused days, downgrades mid-cycle, or accounts you stop using.
• Annual plans. Annual plans are paid up front and non-refundable. You can switch to monthly at the end of the current annual period.
• Auto-renewal. Subscriptions auto-renew at the then-current price unless you cancel before the renewal date. Renewal charges are non-refundable.
• Account deletion. Deleting your account does not refund any prepaid period and does not stop a charge already in flight.

Course purchases (First Lines and Replies, Dating Apps, Nightlife, Daytime, Social Circle, Dates, App Messages, Parties, Fashion, Confidence) are non-refundable once payment clears. Course content is digital and delivered immediately on purchase, so access starts as soon as checkout is complete. The course catalogue, sample lessons, and lesson outline are listed on the course pages. Review them before you buy.

The App Review subscription bills monthly. Same rules as the article subscription: cancel any time, no proration, no refund on the current period, access continues through the cycle you already paid for.

Bootcamps and immersion cohorts run on fixed dates with limited seats. Refund and rescheduling rules:

• 30+ days before start: Full refund minus a 10% administration fee, or one-time reschedule into a future cohort at no cost.
• 14–29 days before start: 50% refund or one-time reschedule.
• Less than 14 days, or no-show: Non-refundable. The seat is held; the work is staffed; the cost is committed.
• Cancellation by us. If we cancel a cohort for any reason, you get a full refund or confirmed seat in the next running cohort, your choice.

Private Coaching engagements are billed in advance and are non-refundable for the first paid block (the first session of an intro engagement, or the first deposit on a multi-session package). Subsequent blocks can be paused or stopped any time with 7 days’ notice; sessions you’ve already paid for and not yet used can be rescheduled but not refunded.

If you were charged twice for the same product, charged after canceling, or charged a price different from what was shown at checkout, email hello@coldapproach.iowithin 60 days. We’ll verify against the Stripe record and refund the duplicate or difference.

Disputing a legitimate charge with your card issuer instead of contacting us first can lead to account suspension across Cold Approach products. If you have a billing complaint, email us first; most billing issues can be checked against Stripe and resolved quickly.

Nothing in this policy limits any non-waivable refund right you have under your local consumer-protection law (for example, the EU 14-day right to withdraw on certain digital purchases, where applicable). If a non-waivable statutory right conflicts with anything above, the statute wins.

Email hello@coldapproach.iofrom the address attached to your Cold Approach account. Include the product, the purchase date, and the reason. We respond within 2 business days. Approved refunds settle to the original payment method within 5–10 business days, depending on your bank.