Plenty of Fish sends its emails from donotrespond@pof.com, and the most common reason they never reach you is that your mail provider has filed them as spam or junk. Look in that folder first, add the address to your safe sender list, then check that the email notifications for matches and new messages are switched on in the app's Contact Settings. If they are all on and nothing arrives, the address on the account may not be the one you think it is.

Check the junk folder and the safe sender list

Plenty of Fish's own help center gives the same advice for missing emails: look in your spam or junk folder, and add donotrespond@pof.com to your safe sender list so the emails are not blocked.

Open the junk folder and search for "pof". If an email is sitting there, mark it as not spam and add the sender to your contacts. Most mail apps do both from the same menu. After that, future emails should land in your inbox.

It is worth doing even if you find nothing in the junk folder, because the safe sender entry is what stops the next email from being blocked.

Check the notification switches

Email notifications about matches and new messages can be changed inside the app. Go to Profile, then Manage Account, then Contact Settings. Each kind of notification has its own toggle.

That means you can have some emails and not others. A man who turned off one switch months ago to stop a flood of alerts may have switched off the only one he cares about. Read every line in that list and decide which ones you want.

You may have unsubscribed without noticing

Every Plenty of Fish email has an unsubscribe link at the bottom. The link opens your Mail Settings, where you pick which emails to keep.

It is easy to tap it by accident, or to clear out a few emails one evening and not remember how. Open Mail Settings and look at what is ticked.

One thing to know if you chose to opt out of everything: Plenty of Fish says it is still legally required to send you emails about privacy updates. So a few emails of that kind may still arrive, and they do not mean the other settings are broken.

Make sure the address on the account is right

If the settings are fine and nothing arrives, the emails may be going to an address you no longer read. The email address on your account can be changed in your settings, so check that it is the inbox you open every day.

This matters for support too. Plenty of Fish says its support team can only verify an account when you write from the registered email address. If you need to contact them about a missing email, write from the same address the account uses, or they will have no way to confirm it is yours.

Do not let email run your dating life

An email from an app is a nudge, and it arrives whenever the app decides to send it. A woman who has just written to you is thinking about you right now. A few days later she has talked to other men, and your reply lands in a different mood.

So the real fix is a routine that does not depend on notifications. a dating coach says half an hour a day on an app can be enough to get real results if you are systematic about it. Split that into two short sessions, one in the morning and one in the evening. Open the app, answer the women closest to a date first, then the conversations already going, then anyone new.

With a habit like that, the emails become a backup. A missing one costs you nothing, because you were going to check anyway.

Keep the good conversations off the app

When a woman is plainly enjoying the chat, ask for her number and move the conversation to text. Her messages then come straight to your phone, with no email settings in the way, and you can set the time and place for a drink directly.

Spend your attention on the women who are answering you, and let the app's own alerts matter less every week.