Why Am I Getting eHarmony Emails?

eHarmony sends two kinds of email. The first is about your account and the service you use, and the second is promotion. If you ever joined this dating app, or even started to, you are probably on both lists, and the account kind includes emails about matches and messages. The promotional ones can be stopped with the unsubscribe link at the bottom of the email, and the account ones are tied to the service itself.

eHarmony's privacy policy says it uses your contact details to communicate about its services. That covers order confirmations, refund and renewal processing, and notifying you of matches. It also covers service announcements and administrative messages.

These are the emails a working account sends. If you are a member, you will see them whether you want them or not, because renewal and billing notices are part of how a paid service operates. If you stopped using the site and a renewal notice still arrives, that is worth your attention, because it is telling you something about your billing.

The same policy says eHarmony also communicates about promotions. That means newsletters, new product offerings, special discounts and event notifications.

These are marketing, and they are the ones most men are asking about. A discount email arriving the week after you stopped logging in is not a message from a woman and it is not a sign the site noticed you. It is a promotion sent to a list you are on.

eHarmony gives three ways, and the first is the quickest.

Click the unsubscribe link at the bottom of the email. This is the normal route and works for promotional mail.

If the service lets you control which emails you get, go to the Notifications page and uncheck the promotions you do not want. This is useful if you still use the site and only want to cut the sales mail.

Or write to eHarmony, Inc. at its postal address in New Hope, Pennsylvania, and name which promotional emails you want to opt out of. That is the slow way, and most men will never need it.

Unsubscribing from promotions does not close your account. If you want the account gone, that is a separate step.

The alerts on your phone come from the mobile app and are not the same as email. eHarmony says push notifications, about potential partners or messages, are sent only if you choose to receive them, and you can turn them off at the device level.

So if the buzzing is the problem, the fix is in your phone's notification settings and not in your inbox.

Dating sites are a favorite costume for fake emails. eHarmony's help center warns about phishing. That is where a fake login page imitates eHarmony and captures your credentials. It discourages clicking links in general.

The safe habit is simple. If an email says something is waiting for you and asks you to log in from the email, do not use the link. Open the site or the app yourself, the way you normally would, and check there. A real account notice will also be waiting where you log in. A fake one will not.

One more source is easy to miss. eHarmony lets a member send a friend a one-time invitation email that contains the member's name, and it says it does not keep that friend's information afterwards.

So if you never made a profile and got one email with a name you recognize, a friend may have sent it. It is a one-off, and eHarmony says it keeps nothing about you from it.

An email that says someone is waiting is a prompt to log in. It is not proof that a particular woman has noticed you, and it is not a reason to pay on the spot.

Treat the emails as a nudge and judge the site by what you see when you log in. Look at the real people it shows you and decide whether the conversations are going anywhere. If you are paying for a service that is not producing conversations with women you would like to meet, no email, however friendly, changes that.

The cleaner approach is to decide how you want to use the site, turn off what you do not need, and keep the account notices on so a renewal never surprises you.

You get eHarmony emails because eHarmony sends account mail and promotional mail. Unsubscribe from the promotions with the link at the bottom, or from the Notifications page, and handle phone alerts in your device settings. Never log in through a link in a suspicious email, and keep the account notices on so you do not miss a renewal.