On tinder.com itself. Log in, open Manage Payment Account, find the subscription and tap Cancel Subscription. This is the right route when your order number starts with TNDR, which means you bought on Tinder.com or paid by credit card inside the Android app.
Confirm you paid on the website
The prefix on your order number says who bills you, and TNDR is the one that means Tinder does it directly. That covers two situations men do not always connect:
- You subscribed on Tinder.com in a browser.
- You paid with a credit card inside the Android app, rather than through Google Play.
There is a third case that lands here too. On an iPhone, Tinder says that if you subscribed with Apple Pay or a web payment option, you should follow the Tinder.com instructions rather than Apple's.
If your order number starts with MK, Apple bills you instead, and you cancel in your iPhone's settings. If it starts with GPA, Google Play bills you, and you cancel in the Play Store.
Cannot find the receipt with your order number? Log in at tinder.com and open Manage Payment Account. If the subscription is listed there, Tinder bills you directly and the steps below are yours.
The steps
- Go to tinder.com and log in.
- Tap the profile icon.
- Select Manage Payment Account.
- Find the subscription.
- Tap Cancel Subscription.
When you are done, look at Manage Payment Account once more so you can see the cancellation, rather than assuming it went through.
Why your phone will not show it
This is where men get stuck. They open the Subscriptions list on an iPhone, or the subscription list in Google Play, and Tinder is not there. So they assume there is nothing to cancel.
Those lists only show purchases the store itself handled. A payment you made on Tinder.com, or by card inside the Android app, never went through Apple or Google, so neither of them knows about it. The only place to stop it is Tinder.
Cancel before you delete anything
A web purchase is the one kind of Tinder subscription you cancel through your Tinder login. That makes the order of steps matter more here than anywhere else.
Tinder says deleting your account does not cancel an active subscription, and neither does uninstalling or deleting the app. If you plan to leave Tinder altogether, cancel under Manage Payment Account first and check it shows as cancelled. Only then delete the account, from Settings or through Tinder's Manage My Account tool.
If you only want a break rather than an exit, you do not need to delete anything. Switch Enable Discovery off in Settings, and anyone new stops seeing you while the account itself stays intact.
Keep a record
It takes a minute and saves an argument later. Before you close the page, note your order number and take a screenshot of the subscription showing as cancelled. Keep both somewhere you will actually find them, such as a note on your phone.
If a charge ever turns up that you did not expect, you have the order number to quote and the screenshot to show. Without them, you are relying on memory.
If the chats were the problem
A lot of men cancel because the matches came in but nothing came of them. The chats petered out after a few lines, and paying started to feel pointless.
That is almost never the subscription's fault. It is usually the first message and the timing.
Open with something she chose to show. A place in her photos, a dog, a hobby she mentions. One specific line about it gives her something easy to answer. "Hey" and compliments on her looks give her nothing.
Reuse the shape, not the words. Men who do well on the apps do not type every opener from scratch, and they do not paste the same sentence to everyone either. They keep a format that works, a specific observation followed by a light question, and fill it with something from her page each time. That is fast, and it still reads like it was written for her.
Ask sooner than feels natural. When she is answering with some warmth, propose a particular evening and somewhere to go. A week of pleasant chat without a plan usually ends with one of you going quiet.
If your plan still has time on it, try those three changes before it runs out. If nothing moves after a fair run, you cancelled for the right reason.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.