Bumble says your payment currency is set by two things: where your phone is, and your App Store or Google Play account settings. So a charge in an unfamiliar currency usually means one of two things. You bought or renewed while abroad, or your store account is set up for somewhere other than where you live.
The two things that set it
Bumble's page on payment methods puts it in one line. Your payment currency is set by your device location and your App Store or Play Store account settings.
That's the whole of Bumble's explanation, and it gives you exactly two things to check. Where was your phone when you bought or renewed? And what do your store account settings say?
It also helps to remember who's billing you. On an iPhone, a subscription bought through the App Store is charged through Apple. On Android, Bumble says in-app purchases go through Google Play. So the store's settings matter as much as the app's.
When you bought it abroad
This is the common one. You opened Bumble on a trip and bought a plan or an add-on while you were there. The device location half of Bumble's rule explains a charge in that country's currency.
If that's what happened, nothing is broken. Match the date of the charge against your travel dates and you'll usually see it straight away.
While you're looking, check your card statement for an extra line next to the charge. Some cards add their own fee for a payment in a foreign currency. If there is one, it comes from your bank, not from Bumble.
When your store account is the cause
If you haven't been anywhere, look at the other half of the rule: your App Store or Play Store account settings. A store account that still points to a country you used to live in is the obvious example.
To see what's being charged and when, check the subscription in the store where you bought it. Bumble says it shows your plan and its renewal date.
- On an iPhone: open Settings, tap your name, tap Subscriptions, and select Bumble.
- On Android: open the Play Store, tap your profile icon, then Payments & subscriptions, then Subscriptions, and select Bumble.
Keep your store account set to the country you actually live in. Don't start switching regions to chase a cheaper price. It creates more hassle than it could ever save.
Check the price screen before you buy
Bumble says you can see its prices, and what each plan includes, inside the app. Tap the profile icon in the bottom-left corner and make sure you're on the Pay plan tab, which should open first. From there you can look at Premium+, Premium, Boost, Spotlight and SuperSwipe.
If you're abroad and thinking about buying, look there first, so you know the price before you tap anything. Bumble also says prices vary by plan, by how long the plan runs, and by pack size. It runs special offers from time to time too, and those show up as banners in the app.
Charges that aren't about currency at all
Sometimes the charge that looks strange isn't in the wrong currency. It's just unexpected.
Two things from Bumble's own pages are worth ruling out. If you subscribed through Google Play, you might see a small preauthorization charge before your renewal date. Bumble says that's Google checking there's enough money in your account for the payment coming up.
The other is a plain renewal. Bumble says plans renew on their own unless you cancel before the renewal date. A charge you didn't expect is often a plan you forgot about.
If a charge is genuinely wrong, the refund goes back the way the money came in. That's Apple for App Store purchases, Google Play for Android ones, and Bumble's support team for card, Apple Pay, PayPal or Bumble Web payments.
Changing your card won't change old charges
If you update your payment method, Bumble says the change only affects future payments. It won't touch anything that has already been billed.
So fix the setting, and treat the old charge as a separate question.
The currency changes nothing about your matches or your messaging
Whatever currency you pay in, you're buying the same plan. A subscription billed in euros does the same job as one billed in pounds.
Once the bill makes sense, the better question is whether the plan is worth keeping at all. Paid features put you in front of more women and speed up the sorting. What she judges when your face comes up is still your photos.
If your matches are steady and your conversations turn into dates, the plan is earning its keep, whatever currency it's in. If they aren't, no billing setting will change that. The money does more on a first photo that makes her stop, and an opening line that gives her something easy to answer.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.