Not on its own, says Bumble's page on restoring purchases. It says your subscription is linked to the account you bought it on, so it won't transfer across on its own. To move it, contact Bumble's support team with the email address on your new account, plus your receipt and transaction ID, and Bumble says it will verify the purchase and add the subscription. Bumble's subscription page adds an exception for App Store purchases, covered below.
The plan belongs to the old account
When you pay for Premium, Bumble links the subscription to the account you were logged into. A second account is a separate account, even when the man behind it is the same.
The wording on Bumble's page about restoring purchases is that your subscription was linked to your old account, so it won't transfer across automatically.
Keep one thing separate in your head. Logging back into the same account on a new phone isn't a new account. Bumble says the subscription should reappear there by itself. The transfer question only comes up when the account itself is new.
How to get it moved
Contact Bumble's support team and send three things.
- The email address linked to your new Bumble account.
- Your receipt.
- Your transaction ID.
Bumble says it will verify the purchase and add the subscription to your new account.
A few things make this go faster. If you paid through Google Play or the App Store, Bumble says the receipt was sent to the email linked to that store account, so look there. Don't send a bank statement instead: Bumble says it can't accept one, because a statement doesn't show the exact item bought.
It also helps to include your new account's User ID. You copy it by scrolling to the bottom of Settings and double-tapping the Bumble logo.
The quickest place to start is the Help Hub in the app. Tap the question-mark icon on your profile screen and choose Start Chat.
Try Restore purchases first on an iPhone
Bumble's subscription page says something its restore page does not. It says App Store purchases are the only kind that can be restored automatically from an old account to a new one, and that card and Android subscriptions may need support.
So if you paid through the App Store, try the button first. Open Bumble on the new account, tap the profile icon, and tap the gear icon for settings. Scroll to Restore purchases and log in with the Apple ID you originally paid with.
If the plan comes back, you're done. If it doesn't, go to support with the details above.
Add-ons are handled the same way
Unused SuperSwipes and Spotlights don't always follow you either. Bumble says that if they haven't moved over automatically, its support team will transfer them to the new account.
Mention them in the same message as the subscription, so you only have to ask once.
Deleted by accident? Ask about the old account first
If the new account only exists because you deleted the old one in a moment of frustration, there may be a simpler route. Bumble says a deleted account can still be restored for a limited time if you contact its support team.
Getting the old account back puts you on the account your subscription belongs to, instead of moving the plan somewhere new. Ask about that first, and ask soon, because the window doesn't stay open. Once it closes, Bumble says it begins deleting your personal information under its Privacy Policy.
Why a new account rarely changes your swiping
It's worth asking why you made a new account in the first place. The answer decides whether the transfer is worth the effort.
If it was for a practical reason, like a lost login or a number you couldn't recover, fine. Get the plan moved and carry on.
If it was a fresh start because results were slow, be honest about what changed. A fresh account with the same photos is the same man making the same first impression, and Bumble's own tips say repeatedly deleting and recreating an account can hurt your chances. Whatever made the last women pass will make the next ones pass too. A paid plan then does what paid plans do, which is show that same set to more women, faster.
If you do start over, start over properly
A fresh account only earns its keep when what she sees is genuinely different.
That means a new first photo, ideally taken by someone else in daylight, where your face is clear and you look like you're having a decent day. Add two or three more that show where you actually spend your time. Then write a bio with one line specific enough that it couldn't be pasted onto the next man's page.
Do that first, and moving your subscription across is worth the support ticket. Skip it, and you've paid to run the same test again.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.