Open the person's page or your conversation with them, click the three-dot menu in the upper right, and choose the report option. Pick the reason that fits, add any details that help, and send it. The report goes to eHarmony's Trust & Safety team, and eHarmony keeps it completely confidential.
The steps
Reporting takes about a minute.
- Open her page, or open your conversation with her.
- Click the three-dot menu in the upper right.
- Choose Report Profile.
- Pick the reason that best fits what happened.
- Add any details, then send the report.
The details box is worth using. Say plainly what happened and when. If she asked for money, write down what she asked for and the story she gave. If she sent something abusive, describe it. A short, specific account is easier for the Trust & Safety team to act on than "this person is weird".
eHarmony keeps reports completely confidential, so there is no reason to hold back a report out of awkwardness.
What deserves a report
Report anything that is about safety or honesty rather than taste.
- Anyone who asks you for money. A loan, help with a bill, a plane ticket to visit you, gift cards, an investment tip. The story can be moving and detailed. It does not matter. A woman you have never met asking for money is the clearest warning sign there is.
- Abuse or threats. Insults, threats, or messages meant to frighten you.
- A fake identity. Someone who is plainly not the person in the photos, or whose details keep changing in ways that do not add up.
- Pressure to leave the site with a sob story. An urgent push to move somewhere else, paired with a reason she cannot talk on the phone or video, often comes before a request for money.
When you report, stop engaging. Do not argue, do not tell the person you are reporting them, and never send anything.
What does not
A lot of men want to report women for things that are just dating.
She stopped replying. She was short with you once. She turned you down, or her photos flattered her more than you expected. None of that is abuse, and none of it is fraud. It is the normal friction of meeting strangers online, and it happens to everyone.
Reporting women for being uninterested does nothing for you. It wastes the safety team's time and keeps your attention on a woman who has already moved on. Let her go and put the energy into the next conversation.
Early warning signs
Most trouble announces itself early if you know where to look.
Watch for a conversation that moves too fast. Declarations of deep feeling within days, before you have even spoken, are not romance. Watch for someone who always has a reason she cannot take a call. Watch for photos that look like a magazine shoot, with nothing casual or recent among them.
The single best filter is a short phone or video call before you meet. Anyone real who is interested will usually take a ten-minute call. Someone running a scam will find endless reasons not to. A call also tells you whether she is someone you would enjoy spending an evening with, which saves you from a dull date as well as a fake one.
Safe first dates from online dating
You do not need to treat every date as a risk. A few simple habits protect you without making the evening feel like a security check.
Meet somewhere public and busy, like a bar or cafe you know. Get there under your own steam, so you can leave whenever you like. Keep the first date short and easy, a drink rather than a long dinner. And do not rush a woman you know nothing about back to your place on the first night.
None of this is paranoia. It is just good planning, and it makes a first date easier for her to say yes to as well.
After you report
Once the report is in, you are done with that person. Do not check back to see what happened, and do not keep the conversation open out of curiosity.
If you have already sent money, contact your bank or card provider straight away and tell them what happened. The sooner they hear about it, the more they may be able to do.
Then go back to the women who are real. A bad experience makes some men cautious to the point of treating every new match as a suspect. That caution shows in your messages, and it costs you good conversations. Keep your guard for the clear warning signs above, and treat everyone else like the normal person she almost certainly is.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.