It depends on where you bought. If you paid Inner Circle directly, its terms give you a 14-day right to withdraw from the purchase, and you use it with an unequivocal statement, such as a message to support@theinnercircle.com. If you paid through the Apple App Store or Google Play, refunds follow that store's policies. In principle, no right of withdrawal applies once your access has begun, unless the content is defective or mandatory law says otherwise.
Buying direct: the 14-day window
If you bought from Inner Circle itself rather than through an app store, the terms give you 14 days to withdraw.
That window is the thing to act on. Check the terms for exactly when the 14 days start, and do not leave it to the end. If you already know the membership is not for you, there is nothing to gain from waiting to see how the second week goes.
What an unequivocal statement looks like
The terms ask for an unequivocal statement. In plain words, that is a message nobody could read as anything other than "I am withdrawing."
An email to support@theinnercircle.com is the example the terms give. Keep it short and plain. Say that you are withdrawing from your purchase, name what you bought, and send it from the email address on your account so they can find you.
Avoid anything vague. "I am not sure this is working for me" is a complaint, not a withdrawal. "I am withdrawing from my Full Membership purchase" leaves no room for doubt.
Something as short as this is enough: "Hello, I am writing to withdraw from my Inner Circle Full Membership purchase. My account uses the email address I am writing from. Please confirm the withdrawal." It is polite, it is clear, and nobody could read it as anything else. Keep a copy of what you sent.
Buying through Apple or Google
If you paid through the App Store or Google Play, the store's policies decide. Inner Circle's terms say that in principle no right of withdrawal applies once your access has begun.
Two exceptions are written into the terms: content that is defective, and cases where mandatory law says otherwise. Outside those, a refund is a matter for the store and its own rules, so that is where a request belongs.
Cancelling is not the same as a refund
The two get confused all the time. Cancelling is about the future, because it stops the next renewal. A refund is about the past, because it returns money already spent.
Inner Circle says a paid membership stays valid until the end of the period you paid for. So cancelling keeps your access until then and stops the charge after it, but on its own it gives nothing back. Getting money returned is a separate request, and the rules above decide whether you get it.
If you are past the 14 days, or you paid through a store, cancel anyway once you know you are done. It will not return what you spent, but it stops the next charge, and that is the one part of the bill still in your hands.
Pay for less until you know
Since getting money back is hard, the real saving is done up front.
Buy the shortest membership available the first time. A few weeks is enough to see whether women on Inner Circle answer you, and a short commitment costs little if they do not. Set a reminder a few days before it renews, so the decision to continue is one you actually make.
a dating coach thinks men get paid apps wrong in two opposite ways. Some treat paying for anything as a kind of weakness, and he thinks that pride costs them results. Others pay for every extra without checking any of it. His middle path is to buy one thing, compare your results with it and without it, and stop paying if the difference is small. He adds a warning. Paying multiplies whatever results you already have, and if you have none, there is nothing to multiply.
Get your money's worth from your matches
If no money is coming back, the only way left to make the membership pay is to use it well.
Reply while she is still on the app, not two days later. Start with a comment on something she put on her page. Keep each message to a line or two, and end with something she can answer quickly. When the chat is going well, name a place and an evening.
Judge the spend by what happened away from the screen. The fee was worth it if it put you across a table from women you liked. If it only filled your phone with chats that went nowhere, fix how you move a conversation to a plan before you pay for any app again.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.