Because it broke one of eHarmony's photo rules. Every photo is reviewed, it has to be a .jpg file, and it has to show only you. Photos are turned down for being blurry, for nudity or provocative content, or for showing a pet, an object or scenery. They are also refused if they include personal details like a social media handle, or if they have been altered to change how you look. Photos of illegal activity, gang signs or a dead animal other than a fish are out too.
The rules every photo has to pass
A rejection means a rule was broken. It does not mean somebody looked at your face and disliked it.
The rules fall into three groups. The technical ones: the file has to be a .jpg, and it has to be sharp rather than blurry. The content ones: no nudity or provocative shots, no illegal activity, no gang signs, and no dead animals, with the single exception of a fish. And the identity ones: the photo has to show only you. It cannot carry personal details like a social media handle, and it cannot be altered to change your appearance.
Yes, the fish is allowed. Whether a fishing photo helps you is a separate question, and one is usually plenty.
Only you, and clearly you
The rule men trip over without meaning to is the one about showing only you. A wedding photo with three friends fails because it is not just you. A photo of your dog, your car or a sunset from a hike fails because it is not you at all.
a dating coach has a simpler reason to avoid group shots anyway. In a group photo she cannot tell which one is you, so the photo does no work for you. Cropping yourself out of a group shot is not much better. A cropped photo is often soft once it is enlarged, and a stray shoulder at the edge of the frame shows where it came from.
Edits and filters count as altering
eHarmony turns down photos that have been altered to change your appearance. That covers more than most men expect: a smoothing filter, a slimming app, or a tool that sharpens your jaw or whitens your teeth past what they really are.
The rule protects you as much as it protects her. A woman who says yes to an edited face sits down across from an unedited one, and the evening starts with her quietly adjusting her expectations. coach names the catfish problem as one of the things that make online dating so frustrating, and an over-edited photo puts you on the wrong side of it even if you meant nothing by it.
Getting the next one approved
Before you upload again, run the photo through a quick check:
- It is saved as a .jpg. Some phones save photos in other formats by default, so convert it first if you need to.
- It is sharp at full size, not just on your phone screen.
- You are the only person in it, and your face is easy to see.
- Nothing in it has been edited to change how you look.
- No usernames, handles or other personal details appear anywhere in the frame.
If nothing you own passes that list, take a fresh photo. Daylight, a friend holding the phone at eye level, and ten minutes of walking around your neighborhood will give you more usable shots than an hour of digging through old albums.
Where the photos meet the rest of your profile
A photo that passes review is only the start. Once it is up, it has to work with everything else on your page.
Your photos make claims about your life. The man by the lake likes being outdoors. The man in the kitchen cooks. The man in the good jacket goes somewhere worth dressing for. Your written answers either back those claims up or quietly contradict them, and she notices either way.
What your bio and prompt answers have to back up
If your photos show a man who cooks, hikes and travels, your bio should mention at least one of those things in a way she can picture. If your answers talk about loving the outdoors and every photo is indoors, she feels the gap without putting it into words.
The men who stand out on eHarmony are the ones whose photos and written answers describe the same person. Aim for that: a few honest, current photos of you on your own, and a few specific answers that match them. Do that, and the photo review becomes the easy part.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.