Most of the time the cause is your connection, an out-of-date copy of the app or a location setting. Tinder's own fixes are to check your connection, delete and reinstall the app, try Tinder.com instead, and log out and back in if matches or photos will not load. If none of that works, Tinder says it is probably having service problems and asks for patience.
Check your connection first
A weak signal can make the app look broken when it is not, and it is the cheapest thing to test.
Switch between Wi-Fi and mobile data. If the app loads on one and not the other, you have your answer. A bad router, a crowded public network or a phone stuck on a poor signal all look like a broken app.
Do this before anything else, because every other fix takes longer.
Delete and reinstall the app
If the app crashes or freezes on open, Tinder's advice is to delete it and install it again, which gets you the latest version.
Deleting the app is not deleting your account. Your account is still there when you log back in. Do not confuse the two, and do not use the account-delete option in settings as a repair step.
An out-of-date copy of an app is a common cause of odd behavior, so this fix works more often than it should.
Try Tinder.com
When the app will not cooperate, open Tinder in a browser. Tinder lists the website as a fallback, and for many men it is enough to keep swiping and keep conversations going while the app misbehaves.
One catch applies to the web: an ad blocker can interfere. Tinder gives steps for turning the blocker off for the site, and if the page loads oddly, that is the first thing to check.
Log out and back in
If matches or photos will not load, log out and log in again. On the app, tap the profile icon, then Settings, then Logout.
This forces the app to fetch your account again, which clears most stuck screens. It is the fix to reach for when the app opens but shows blank cards or empty match lists.
When a message will not send
A failed message shows a red exclamation mark on iOS. Tap it to retry. On Android, tap the message itself.
Do not type the same line again and again. A woman who sees the same message three times will not answer any of them.
If the retry fails, check your connection, then log out and back in. If it still fails, the message is stuck behind the same problem as everything else.
Allow location access
Tinder needs your location to show people near you. Set location access to while using the app. If it is off or set to never, the app may load and show nothing useful.
This is the setting men overlook. If your feed is empty and everything else works, look here.
When nothing works
If you have tried all of the above, Tinder says it is probably having service problems, and the sensible move is to wait. There is nothing more you can do from your side, and repeated reinstalling just wastes your evening.
Check again later, once or twice. A problem on Tinder's side is one you cannot fix from your phone.
Use the downtime well
A broken app is a free hour. Use it on the things that actually move your results.
Look at your photos and ask whether the first one shows your face clearly, in good light. a dating coach's point is that you are judged on your worst photo, so cut the one that does the most damage. Read your written part aloud and rewrite any line that sounds like every other man.
If you have matches waiting, draft your first lines now. a dating coach's rule is to comment on something specific and keep it short. Having three ready means that when the app comes back, you spend your time sending, not staring at a blank box.
Finally, remember why the app matters less than it feels like it does. a dating coach's view is that the majority of men get poor results because of their photos and their first lines, not because of the app. A day without the app costs you very little. A bad first photo costs you far more, every day it stays up.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.