Hinge's Trust & Safety page describes a few layers. It combines machine-learning technology with content moderators, it lets you report someone at any stage, and it keeps reports anonymous. It also runs a check-in called We Met, which asks whether you went on a date after you exchanged numbers and gives you a private way to share anything inappropriate that happened.
Machine learning and human moderators
The first layer works without you doing anything. Hinge says it pairs machine-learning technology with people whose job is to review content.
The software can look at far more activity than any group of people could. The moderators bring the human judgment that software lacks. You will rarely see either one at work, and that is how it should be.
Reporting, at any stage
The second layer is you. Hinge says you can report someone at any stage of your experience. That covers a profile that looks fake before you have even matched, a conversation that turns strange, and a date that went badly.
Reporting is anonymous. The person you report is not told it was you.
What happens the moment you report someone
This is the detail most men do not know. The moment someone is reported, Hinge makes sure the two of you never see each other's profile again.
So a report does two jobs at once. It flags the account for Hinge to look at, and it removes that person from your side of the app straight away. You do not have to wait for a decision to stop seeing them.
The We Met check-in
Once two people exchange phone numbers, Hinge follows up with a question: did you go on a date? That check-in is called We Met.
It has a quiet second use. We Met lets you privately share any inappropriate behavior from the date. If someone behaved badly in person, you do not have to decide whether it is serious enough for a formal report. You can tell Hinge through the check-in, privately, when it asks.
The same tools apply to you
Every one of these features can be pointed at you as easily as at anyone else, and that is worth keeping in mind.
A woman can report you at any stage, anonymously, and the moment she does, she stops seeing you and you stop seeing her. She can also use We Met to describe how you behaved on a date. So the behavior that keeps other men off your screen is the same behavior that keeps you on hers: take a no the first time, keep the conversation respectful, and treat a date the way you would want your sister's date to treat her.
Where your own judgment comes in
Software and moderators catch a lot, but the risks that actually cost men money happen in conversations the software has not flagged yet. A few habits cover most of them.
Never send money to someone you have not met. A fee, a loan, a ticket, a sure thing she found on some trading site. Whatever the story, it is the same request, and the answer is the same.
Keep a stranger from finding you. Hold back your workplace, your street and your daily routine until you have met and liked her.
Do not send intimate photos to someone you only know through a screen. The scam where a flirty exchange turns into a demand for payment depends entirely on that picture.
Suggest a short video call before a first date. A real woman usually agrees after a second's thought. A fake account tends to have an excuse, and then another one.
Meet somewhere public and get there yourself. A bar or a coffee place on a busy street, with your own way home.
Report the right things
Reporting works best when it is kept for real problems. Report scams, requests for money, harassment, explicit images nobody asked for, and anyone who behaved badly in person.
Do not use it for a woman who simply stopped replying or turned you down politely. That is just dating, and it is the part of the app that no feature is meant to fix. A quiet unmatch on your side does the job there.
The short answer
Hinge uses machine learning together with human moderators, lets you report anyone at any stage, keeps reports anonymous, and stops you and the reported person from seeing each other's profile the moment a report is made. Its We Met check-in, after you exchange numbers, is a private way to flag bad behavior from a date. Add a few habits of your own, starting with never sending money, and you have covered most of the risk.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.