There are two timers, and men mix them up. The one at the top of the Suggested section shows how long you have until your next batch of suggestions, which arrives around noon every day. The other belongs to a match. Every match gets a 7 day chat timer from the moment you match, and chats stay open for those 7 days. When it runs out, the chat closes.
The timer at the top of Suggested
Every day around noon, the app sends a personalized batch to the Suggested section. The timer is a countdown to the next one.
It is not a deadline for you. Nothing happens to you when it reaches zero, and your batch does not vanish. It only tells you when more people are coming. Use it as a reminder to check in once a day, work through the people you have, and reply to anyone waiting.
The chat timer
The second timer is the one that matters. Every match gets a 7 day chat timer the moment you match, and the chat stays open for 7 days.
A conversation can end without either of you doing anything, simply because the clock ran out. That is the reason to write soon after you match, and not to wait a few days to see what she does.
How a chat stays open
The help pages do not agree exactly on this, so here is what each says. The US and Canada help page says that to keep a chat open past 7 days, either person has to send a message within the 72 hours before it expires. That gives a 3 day extension from the original expiry. The Worldwide help page says a chat stays active as long as both people send at least one message in that last 72 hours. If only one person writes, the chat closes on the expiry date shown in the chatroom.
Follow the page for the app you installed. The safe way to meet either rule is the same: write in the last 72 hours, and make sure she does too. A message from you that she answers covers both versions.
Reopening a closed chat
A closed chat can be reopened with Beans, the in-app currency, and extended for another 30 days. The app calls this Extend Chat.
Think before you spend them. If the chat closed because a busy week got in the way and she was warm, a light message that owns the gap can bring it back. If the chat closed because she stopped answering, reopening it does not change what she decided.
Use the week to get a plan
Treat the 7 days as a nudge. a dating coach says one of the most common problems on an app is the man who trades messages for days or weeks and never asks her out. He calls it the pen pal. A seven day window makes that harder to do.
A workable rhythm is to write within a day of matching. Keep the first few messages light and about her. Once she is answering well, suggest a specific drink on a specific evening.
Put a date on your own calendar. Count forward from the day you matched, and aim to have the plan agreed by about the middle of the week. That way the date lands before the chat closes, and you are not asking for it on the last night. If she agrees, get her number so the details do not depend on the app window.
When the timer is not the problem
If your chats keep closing before anything happens, the clock is not the cause. Look at where they stall. If they die after your first message, rewrite your opener around one real detail from her page. If they die after a few good exchanges, you are waiting too long to ask.
Fix the step that is failing, wait a week, and count again. Keep the count honest: how many matches you wrote to, how many wrote back, and how many agreed to a plan before the clock ran out. If most of your chats close with no plan, the timer is simply showing you the real number.
Once you have asked her out, the timer stops mattering.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.