On the eHarmony website, open the dropdown next to your portrait, go to Data & settings, and click Amend subscription. In the US the same button reads Cancel auto renewal. Follow the steps to the end, and your plan still runs for the full term you paid for. If you subscribed through Apple or Google Play, you cancel in that store instead.
Canceling on the website
If you signed up on a computer, the whole thing happens on the eHarmony site. Log in through a web browser rather than the app, then work through it in this order:
- Open the dropdown next to your portrait.
- Go to Data & settings.
- Click Amend subscription. In the US it is labeled Cancel auto renewal.
- Follow each step through to the end.
That last step is where men slip. They click the button, glance at the first screen, and close the tab thinking the job is done. Finish every step the site shows you. Then keep an eye on the inbox your account uses and on your next card statement, so you know the renewal really stopped.
If you paid through Apple or Google Play
A subscription you bought inside the app on your phone is handled by the store that took the payment. eHarmony's help page is clear that those are canceled in the store, not on the site.
On an iPhone, open your Apple account settings, go to your subscriptions, choose eHarmony and cancel it. On Android, open the Google Play Store, go to your subscriptions, choose eHarmony and cancel it there.
Men with two accounts, say a work one and a personal one, sometimes search the wrong one for ten minutes and decide the subscription has vanished. Look in whichever account the charge actually came from.
Uninstalling the app cancels nothing
Deleting eHarmony from your phone feels final. It is not. Uninstalling does not cancel anything, and the renewal goes through as if the app were still there.
eHarmony also says that a payment already pending is still charged. So if your renewal date is close, do not leave this until the night before. Switch renewal off as soon as you know you are finished, and let the time you have left run out on its own.
What happens to the time you already paid for
Turning off auto-renewal does not end your membership on the spot. The subscription runs its full term, and only the next renewal stops. There is no reason to wait for the final week.
Use the weeks you have left on purpose. Answer the women you have been meaning to answer. If a conversation has been friendly for a few days, suggest a drink and swap numbers, so the plan does not depend on your membership. A few focused evenings before the term ends can do more than three months of half-hearted logging in.
Count the matches and messages before you decide
Before you switch renewal off, spend two minutes on your own numbers. How many suggested partners did you actually look at this month? How many conversations went back and forth, and how many of those turned into a date?
a dating coach treats every paid feature on every dating site as a multiplier. If you were already getting some dates, paying can multiply them, and one extra good date a month is cheap at almost any price. If you were getting nothing, a multiplier still leaves you with nothing, however much you pay.
So the useful question is not whether eHarmony is worth the money for men in general. It is whether your own numbers moved while you were paying for it.
Fix the free things before you pay again
If the paid months did very little, the subscription was rarely the real problem. What women saw when your name came up was.
Start with your photos. My advice is to drop any photo that is clearly weaker than the rest, because one poor shot drags the whole set down. Then read your written answers the way a stranger would. Nothing negative, needy or odd belongs there, and every answer should say something specific enough to picture.
eHarmony is built around people who want something serious, and the women on it read with that in mind. Write your page the way you would describe your actual life to a woman you liked at a dinner party. Then the next subscription, on this site or any other, has something real to multiply.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.