Tap the banner or notification about the removed content and find the item. Tap "Did we get this wrong?", write a short explanation of why it follows Hinge's Community Guidelines, and tap Send for review. The item shows as Pending until Hinge decides, and if the appeal is approved you upload the content again yourself.
The steps, one at a time
- In Hinge, open the banner or notification that told you about the removal.
- Pick out the photo or prompt you want looked at again.
- Tap "Did we get this wrong?"
- In a sentence or two, explain why it fits the Community Guidelines.
- Tap Send for review.
That is the whole appeal. Each removed item gets its own review, so work through them one at a time.
Decide first: appeal or replace
Settle one question before you tap anything, because Hinge will not let you appeal an item once you have replaced it.
Each option costs something. Hinge says you may need to add new content before it puts you back into Discover or Standouts. So an item under appeal can keep you out of those feeds for as long as the review takes. Uploading a replacement puts you back in them sooner, and closes the appeal for good.
Weigh the item, not your pride. A filler photo or an answer you wrote in a hurry is not worth days out of the feeds, so swap it for something better. Appeal when the item was genuinely one of your strongest and you know it broke nothing.
What to write
Keep the explanation short and tied to the rules. The reviewer is checking your item against the Community Guidelines, so speak to those.
Say what the item is and why it fits. "This is a photo of me at my brother's wedding. There is no nudity, no minors and nothing promotional in it." Or for a prompt: "This is a joke about my own cooking. It is not aimed at anyone and does not promote anything."
Leave out complaints about the app and arguments about fairness. A calm, specific line that answers the obvious question gives the reviewer exactly what they need.
Before you send it, check whether the reason Hinge gave actually fits the item. Suppose it named nudity and you were shirtless at the beach. Then say plainly that it is an ordinary beach photo with nothing explicit in it. If it named an ad and your prompt mentioned your job, explain that you were describing your work, not selling anything. Answer the reason you were given, not a different one.
While it is pending
The item shows as Pending until Hinge makes a decision. Your account keeps working in the meantime. Hinge says your matches stay visible and you can keep sending messages while an item is down, so the conversations you already have do not need to stop.
Use them. Waiting on a review is no excuse to leave a woman hanging when she was already talking to you. Keep your replies short and tied to something she actually said, and if a conversation is going well, suggest a drink. A date on the calendar is worth more than any single photo on your page.
Once Hinge decides
Approval does not put the item back by itself. You upload the content again yourself. For a photo, keep the original file somewhere you can find it. Voice and video prompts are the awkward case. Hinge says removed content of that kind does not come back automatically, which can mean recording it again. If you liked the original, jot down the gist tonight, before you forget how it went.
A denial is a firm answer about that item. Replace it with something that sits well inside the rules, and resist uploading the same idea with one word changed. A near copy of something Hinge already turned down gives the reviewer the same reason twice.
Stand out inside the rules
On Hinge, your prompt answers are the nearest thing to a bio, and the same guidelines cover them as cover your photos. Hinge's list of what it removes includes nudity, photos of minors, discriminatory or graphic content, financial scams and ads.
Men usually slip on the last two without meaning to. A prompt that plugs your business or your social account reads as an ad. A shot of you as a kid falls under the rule on minors.
a dating coach wants men to stand out, and he is equally firm that standing out never means being rude or offensive. The best replacement for a removed item is memorable for the right reason. Think of a real story, a specific place, or a photo that makes her want the story behind it.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.