Does Match.com Give Refunds?

Generally, no. Match says its subscriptions are generally non-refundable, and the full refund policy is in section 8d of its Terms of Use. If you subscribed through Apple in the iOS app, refunds and billing changes are handled by Apple, not by Match, so that is where any request has to go.

The short version is that once you have paid for a subscription, Match does not expect to give the money back. "Generally" is doing some work in that sentence, which is why Match sends you to its Terms of Use for the details.

If you think your case is an exception, read section 8d before you contact anyone. It is the part of the Terms of Use that sets out the refund policy in full. Going in with the exact wording in front of you is far better than arguing in general terms, and it tells you quickly whether you have a case at all.

Be realistic about one thing. Feeling that the month did not go well is not the same as being owed a refund.

If you bought your plan with your Apple ID inside the iPhone app, Match is not the one holding your payment. Apple handles refunds and billing changes for those subscriptions.

Knowing that saves you a wasted afternoon. Contacting Match about an Apple charge only adds a step. Go to Apple with the details of the charge and ask there.

If you paid on Match's website with a card, the Apple route does not apply, and Match's own policy is the one that governs.

Whatever happens with the money already spent, deal with the next payment today. Turn off auto-renewal under Manage Subscription in your account settings, or through the App Store if you paid with Apple.

Turning it off does not end your plan on the spot. It stops the renewal, so the subscription runs to the end of the term you already paid for and then stops. You lose nothing by doing it now, and it means a refund question never has to come up again.

If the answer on a refund is no, the money is spent either way. The only question left is whether the weeks you paid for produce anything.

a dating coach's argument for paying on dating sites is that the features are there to make paying worth it, and on Match the one worth having is the ability to search and write to women yourself. So use it. Search for women you would genuinely like to take out, not just whoever the app puts in front of you. Write to a handful of them each evening, with a short first line about something specific on their page.

Answer everyone who has written back within the same day. Look at the conversations that are going well and suggest a plan: a day, a place, one drink. A paid month that ends with two dates booked is worth more than a refund you were never going to get.

If you want your money back, it is probably because the subscription seemed to do nothing for you. That feeling deserves a proper look, because the plan itself is rarely what failed.

My warning about every paid feature is simple: it multiplies what you are already getting. His line on it is "make sure you're not multiplying zero." If nobody was replying on the free version, paying puts that same page in front of more women and gets the same silence back.

Picture a man whose lead photo is a dim shot from across a bar and whose page says "gym, travel, food." He pays for a month, sends forty messages that open with "hey," and hears back from almost nobody. The subscription worked exactly as sold. What it sold was reach, and his page and his openers wasted it.

Now give him a clear daylight photo, two specific lines about his week, and first messages that react to something she wrote. The free version starts doing more straight away. If he pays after that, he is paying to spread something that already works.

If you do sign up again later, remember that the money is unlikely to come back. So buy the shortest plan that lets you test properly, not the longest one because it looks cheaper per month.

Get some replies on the free version first. Then pay for a month, compare it honestly with the free weeks, and keep paying only if the difference is obvious. That way, the refund question simply never comes up.