Visitors is the list of members who have looked at your page, even if they have not sent you a message. The most recent visitor is shown first, and the list updates with every visit. Whether you can see who is on it depends on your membership. Someone who looked at you and said nothing is the most useful person on the list, because she has already shown interest.
What the list shows
The Visitors section lists members who have looked at your profile. It does not need a Like or a note to count. A woman who opened your page for ten seconds and left is on it.
The list is rebuilt with every visit, so the last person to look is always at the top. A member who views your profile several times may show up first in your list. eHarmony also says members cannot tell exactly how many times you visited their profile. A second look from you will not show up to her as a count.
It works in both directions
You may appear on the visitor list of members whose profiles you visit. If you look at a woman's page, she may see your name.
That changes how you browse. Looking at a page you do not plan to act on can still put your name in front of her. There is nothing wrong with that, but do not look at a woman's page again and again unless you mean to write to her.
Who can see the list
Here the help pages are not fully in step. One help page says that depending on which Premium membership you hold, you can see which members have viewed your profile. The membership options page says that Basic members get to see recent visitors to their profile and can browse anonymously. This article follows the help page, so check your own Visitors screen to see what your membership shows.
Either way, the section exists for a reason: it is a record of women who looked at you, and you should use what your membership lets you see.
What a visit means and does not mean
A visit is a small signal. She was curious enough to open your page. It is not a promise that she will write, and it is not a rejection if she does not.
She may have opened it from a list, liked your photo and moved on to another page. She may have meant to write and got interrupted. She may be comparing you to two other men. None of those are things you can read from a name in a list.
Treat the list the way a dating coach treats any sign of interest: it is a reason to act, not a reason to wait.
What to do with a visitor
If a woman who looks right for you has visited, open her page and read it carefully. Then do the same thing you would do with any match: pick one specific thing she wrote or showed, and send her a short question about it.
You do not need to mention that she visited. You are not catching her out. A message about her page works better than "I saw you looked at me", which makes the first contact about the list and not about her.
Go at it quickly. A visit is freshest on the day it happens.
If nobody is visiting
An empty list is information. If you have been active for a week and almost nobody has opened your page, look at what they see in a list. That is your lead photo and a line or two, nothing more.
So the fix is in the first photo. Make it a clear, recent close-up in daylight. Check that the page is filled in, since a thin page loses women who did open it. Then give it another week.
Reading the list without living in it
The newest visitor sits at the top, so the top of the list tells you who looked last, not who is most interested. A woman at the top for the third day running is worth a message. A name that appeared once, a week ago, is a weaker signal and does not need an answer.
Checking who visited every hour is a way to spend an evening and gain nothing. Look once a day, write to the two or three women you actually like, and then close the app.
Use the list to find women who are warm to you, and use the rest of the site to get from a first message to a plan to meet. If you have a name and a message ready, send it and move on.
Written by Matthew Stevens, Co-Founder & Head Coach. More than half a decade coaching men across the US and worldwide.
Everything here comes out of real coaching work: the approaches, dates, texts and profiles we go through with the men we coach.